Team & Recruitment
Team & Recruitment
Our team is organized around customer touchpoints rather than internal functions. Each department takes direct responsibility for customer matters.
Department Structure & Responsibilities
| Department | Responsibilities | Contact Email |
|---|---|---|
| International Trade Department | Handles export inquiries, quotation calculations, contracts and documentation. Sub-teams are organized by region: Southeast Asia, Middle East, South America, Africa, CIS and Europe. | sales@ugbsteel.com |
| Technical Support Team | Material selection consulting, standards cross-referencing, processing solutions and drawing review; participates in project technical clarification and handles quality complaints. | tech@ugbsteel.com |
| Production Planning Department | Responsible for production planning and delivery commitments, coordinating rolling, finishing and processing stages, and scheduling production in batches according to project milestones. | plan@ugbsteel.com |
| Quality Inspection Center | Responsible for incoming material and finished goods inspection before shipment, issuing and tracing quality certificates, and coordinating third-party witnessed inspection. | qc@ugbsteel.com |
| Logistics & Documentation | Handles booking, port consolidation, loading supervision and documentation, inspection agencies and certificates of origin, and shipment tracking through to port arrival. | logistics@ugbsteel.com |
| After-Sales Service | Coordinates arrival acceptance, receives and closes out quality complaints, leads root cause analysis and tracks corrective actions. | service@ugbsteel.com |
Open Positions
| Position | Key Responsibilities | What We Value |
|---|---|---|
| Foreign Trade Sales (Southeast Asia/Middle East) | Regional customer and order development, quotations and contract execution | Ability to read technical documents; commitment to long-term focus on one market |
| Technical Support Engineer | Material selection consulting, standards cross-referencing, processing solutions and quality complaint handling | Background in metallurgy or materials; hands-on field experience |
| Order & Documentation Coordinator | Booking, cargo consolidation, loading supervision, documentation and export compliance | Solid knowledge of L/C terms and processes at major export ports |
| Production Planning Specialist | Production scheduling and delivery confirmation, coordinating rolling and processing stages | Strong sensitivity to delivery schedules; comfortable working with data |
Please send your resume tohr@ugbsteel.com, with the email subject line stating "position + full name + years of experience". We will respond with an interview schedule within one week.
Related Pages
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